To deliver your favorite products, we have partnered with the most reliable companies. We are ready to entrust them with your orders. Depending on where your order is going, deliveries will usually take between 2-5 working days. Where unforeseeable delays may occur, every reasonable effort will be made to inform the customer if we believe there will be a delay in your delivery. Exceptional wardrobe realise that it can sometimes be difficult to choose the correct items online and we want to make sure that customers are happy with their purchase. 1. Customers may return their item within 7 days from the day they receive their delivery for refund or exchange 2. Return is at the cost of the customer, unless the customer received the wrong order, or the item has defects 3. The goods eligible for return must be in an unworn condition, in original sealed packaging including accessories and tags where applicable 4. We reserve the right to inspect the items before we approve a refund